Project Staff

Q & A believes in setting the standard for dependability and responsiveness. Project staff is in charge of your study from beginning to end. Working with a dedicated team, our project staff will keep you informed of the status of your study on a timely basis and is there to respond to your needs and requests. Our goal is simple: we will not be out-serviced. To learn more about our Project Staff, please read the biographies below:


Rick Naff, Senior Vice President
Rick started with Q & A in 2001 and has a total of 20+ years of marketing research experience. He recently returned to head Q & A's sales and marketing efforts. Rick's experience includes conducting hundreds of qualitative and quantitative projects for clients in a variety of industries including financial services, automotive, technology, video gaming and retail. Clients often praise Rick's abilities to develop creative research solutions to marketing problems and to conduct statistically reliable studies within each clients' budgets. He has an MBA in Marketing from the University of Southern California and a BA from Whittier College.
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Charlotte Jensen, Vice President, Account Manager
Charlotte Jensen started with Q & A Research in 1998 and has extensive experience in all aspects of both quantitative and qualitative research. Demonstrating Q & A's project management philosophy, Charlotte is focused on providing clients with a full-service experience that is second to none. Charlotte facilitates communications between the client and the project team to efficiently manage each stage of the project from development to delivery by establishing timelines, setting project goals and allocating resources. Additionally, Charlotte is a trained moderator, bringing professionalism and personality together in the execution of outstanding qualitative research projects.
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Marissa Vidler, Vice President, Account Manager
After obtaining her BS in Marketing, as well as an MBA from Sonoma State University, Marissa joined Q & A Research in 2000 as a Project Manager. With previous experience in project/personnel management, sales and marketing, and academic research, she brings a variety of skills to the table. In her current position, Marissa consults with clients to determine appropriate methodologies, sampling and analysis to best meet their needs. In addition, Marissa directly manages projects in all methodologies, both qualitative and quantitative, specializing in online research, including web surveys, online bulletin boards, and panel studies.
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Renee Khalili, Senior Project Manager
Renee currently holds a Bachelor's Degree in Marketing from San Francisco State University. She joined Q & A Research in 2005 as a Project Associate. During her tenure at Q & A, Renee has managed both quantitative and qualitative projects using a variety of methodologies and analytical approaches. She has extensive experience within the financial services industry. Additionally, her experience with complex studies and high-end analysis (i.e. Choice, Max-Diff, Segmentation, etc.) has given her a robust background in marketing research. As a Senior Project Manager, Renee handles all day-to-day client contact and project decisions.
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Allison Morris, Senior Project Manager
Allison joined Q & A Research in June 2005 as a Project Associate, and now serves as a Senior Project Manager. She holds a Bachelor's Degree in Sociology with a focus in International Studies. During her time at Q & A, Allison has managed both quantitative and qualitative studies using a variety of methodologies. Allison prides herself in partnering with clients, executing accurate and timely research, and ultimately, delivering actionable results to meet client objectives. She is also an experienced moderator.
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Jamie Gerson, Project Manager
Jamie Gerson graduated from Southern Oregon University with a Bachelor of Science degree in Cultural Anthropology. In her role as a Project Manager, she oversees a variety of quantitative methodologies, and is an experienced moderator for qualitative studies. Prior to her joining the Q & A team in 2004, Jamie worked for a brand strategy firm.
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Lauren Nelson, Project Manager
Lauren graduated from the College of William and Mary with a Bachelor of Science degree in Psychology and a minor in Business Management. In her role as a Project Associate, she assists in managing both quantitative and qualitative projects using a variety of methodologies.
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